Recovery mode is a feature that shows up on several brands of thermostats, ranging from Honeywell to Ecobee. In the various screens on the Now, the smartthings app stopped being able to control the ecobee4. New comments cannot be posted and votes cannot be cast. It supports up to 2 stages for heating and 2 stages for cooling as well as up to 2 stages of auxiliary heat (so it actually supports a total of four stages for heating). So my question is does this applet only run when the … You'll Need: Your thermostat to be already set up and functioning properly. Doubtful. If you routinely wake up at 6 a.m., Smart Recovery will start heating and cooling your home in advance so it’s comfortable when you wake up. Hi all I have an ecobee4 and smartthings. Before getting any smart thermostat, please check your furnace for a C wire. Saturday night, smart recover came on 3 1/2 hours before the wake time, heated for 45 minutes, went back to sleep mode for 1 hour, then smart recovery kicked in and heated for another hour, slept for another 10, then switched to home mode at the correct temperature for that comfort setting. Press question mark to learn the rest of the keyboard shortcuts. Your ecobee will take into account the performance of your HVAC equipment relative to the effects of weather on your home. Installation; If wires are not automatically detected during the guided setup, how can I configure the wires manually? I'll do the legwork and see if I can find any patterns/triggers. It then uses this information to determine the best way to bring your home to your desired indoor temperature when you arrive home and maintain it while minimizing how long your heating or cooling equipment runs for. Installing your new thermostat. New ecobee user here. ecobee Support Mobile App & Web Portal ecobee App Troubleshooting I cannot log into the ecobee app. Posted by 3 years ago. I don’t use smart recovery. Sign up. If you have a non programmable one you are wasting time and money. @hscox030 @smartthings @ecobee @tweethue @LIFX Besides all my other issues after “migrating” most of my virtual devices no longer work and broke all the automations I had for them, I expected some issues but I didn’t expects this level of problems. Smart Recovery ecobee3 understands how your home heats up and cools down, and uses wi-fi to track your local weather throughout the day. It then uses this information to determine the best way to bring your home to your desired indoor temperature when you arrive home and maintain it while minimizing how long your heating or cooling equipment runs for. Next, he had us pull off the thermostat that was not working correctly from the backplate and check the wiring. Press question mark to learn the rest of the keyboard shortcuts. Set a schedule, set your desired temperature, and the thermostat does the rest. Smart Recovery Stopped working. Smart Recovery runs so that youre close to your set temp or at your set temp for the transition. I think when I first installed it, it triggered once but it looked like it worked properly that time. Not only does the ecobee work with Alexa, it actually has an Alexa speaker embedded within the thermostat. If your ecobee thermostat is not up to date, you will need to contact ecobee support at 1-877-932-6233 to request a firmware upgrade. The smart sensor, if you have one in your bedroom, it will show motion to the thermostat so that it doesn't turn down the temperature and wake up to a cold home. Smart Si is constantly monitoring your equipment performance and will send you an alert if anything is not working or working sub-optimally. I had them integrated just fine. I made a simple IFTTT applet to do a basic task. My thermostat setup had the humidistat right below it. I've added 2 additional for the kids' rooms. If your device still does not power on, please call ecobee support Ecobee Smart Thermostat Troubleshooting Problem Solution Low Battery The battery in your Thermostat will need to be changed soon. To make it work with multiple phones requires extra work and third-party apps. New comments cannot be posted and votes cannot be cast. If your sensor's battery is running low or the sensor is not working as intended, it's recommended to replace its battery: Smart Recovery Smart Si understands how your home heats up and cools down, and uses wi-fi to track your local weather throughout the day. Not sure if it’s related to the SmartThings issues today or not, but my ecobee smart app isn’t working. If you’re unable to login to the ecobee app, the username or password you are using may be incorrect, or your thermostat may not yet be registered. With the ecobee SmartBuildings mobile app you can: • … I just moved into a new home and received an early gift of an amazing ecobee smart thermostat for my new place. Smart Home Away is a program designed to maximize comfort and savings no matter where your day takes you. What I have to do is use the Sleep comfort setting for the TOD period then arrange the other comfort settings around that. The ecobee will not be compatible with high-voltage systems. Close. General; Help! In addition, please no solicitations for paid smartapps. ecobee just announced the newest version of its smart thermostat – the ecobee4 with built-in Alexa voice service. https://imgur.com/a/Au3j07C. As you continue to use your ecobee, it learns how long it takes your home to get to a desired temperature. Similarly, Smart Si can send you reminders to change your filters, have your equipment serviced, … So we could tell right away after checking our connections I had them integrated just fine. An ecobee home learns and adapts based on your needs, behaviors and preferences, offering comfort when you're there, and peace of mind when you're away. Real-time problems and outages for Ecobee. Same issue--Smart Recovery is ridiculously inaccurate and keeps cooling my house several degrees below the scheduled temperature throughout the day. Also use geofencing because "Smart Home/Away" is also just a useless feature. The ecobee SmartThermostat with Voice Control may be the most expensive thermostat on the list, but you will understand… From my understanding there is a firmware update planned for it soon and hopefully it will address this issue. I suppose all is not lost as I can always plan for the transitions in the schedule but I was hoping it would work better than it does. Log-in not working? But you're actually home. Since purchasing the Ecobee Smart Thermostat. As ecobee3 lite gets to know your home’s heating and cooling patterns, it learns how long it takes to reach your desired temperature. Once triggered they will show presence for up to 30 minutes. Ecobee needs to create saveable schedules. 3. When I stopped using it, it wasn't because it heated beyond my set point, it was because it came on far too early, would have my home heated easily an hour or more before the switch from "Sleep" to "Home" and I'd wake up because I was boiling hot all the time. Backward compatible with previous generation ecobee thermostats. Even just now, in my Work schedule, it still kicked on the heat even though i am way past the setpoint. It’s crazy that because of my solar, my net peak energy usage is zero, but because of the demand charge which is $20 plus per kw, I can still have a $300 plus electric bill in the summer if I’m not cognizant of my max demand. My guess is that you have a heat pump and it is set to lock out at 35 F outside. Late last week (so before the great outage of March 2018) I noticed that both of my Ecobee3 thermostats were showing as unavailable. Smart Recovery. I'm talking SmartRecovery heating or cooling your home well past the setpoint. Newer owner here: I think it is still out of whack. A subreddit for ecobee and all their smart home products. We are moving from 63 degrees to 68 degrees. Other nights have been fine. I was pretty disappointed with the support, who spent too much time explaining what it's supposed to do, even though it plainly isn't working the way it should. Smart Recovery is a feature that anticipates when a schedule change will happen (so if next schedule change is to Home (say 21 degrees) and its at 5pm, Smart Recovery will turn on the furnace at say 4:30 so that its 21 when 5 oclock hits, instead of waiting until 5 and then turning on the furance). I can send charts, if desired. There can be up to 32 smart sensors to your ecobee. If there’s any question about which brands are supported, you can always check here. How to Set Up Your ecobee Smart Thermostat If you notice that the ecobee thermostat's temperature reading is slightly off or you need to adjust the reading for any other reason, you can adjust the temperature reading by +/- 10⁰ by using Temperature Correction settings. I just moved into a new home and received an early gift of an amazing ecobee smart thermostat for my new place. Here is everything I can tell you about the ecobee remote sensors including sensor installation, placement, range, and how to use them. Subscribe to ecobee Haven and SmartCamera will record a clip I have been using my Ecobee Lite for about month and after a few days the smart recovery worked great. Browse the ecobee support knowledgebase for helpful articles on how to troubleshoot issues with your ecobee thermostat. This is an Ecobee limitation so nothing that can be done to Emerson Sensi Wi-Fi Smart Thermostat for Smart Home, DIY, Works With Alexa, Energy Star Certified, ST55 EDITORS CHOICE BEST VALUE SMART THERMOSTAT by USA Today’s Reviewed.com SAVE ABOUT 23% ON HVAC ENERGY*: The ENERGY STAR certified Sensi thermostat helps you save on your HVAC energy costs, with features like geofencing, 7-day flexible scheduling, remote access and in-app … I came from a Nest thermostat. In order to record video, get the latest security and feature updates, and view live video from anywhere, it is recommended to connect your camera to a network with an internet connection. Is the server down? It will sometimes work in the afternoon when I have it scheduled to warm up as I come home from work, but it won't work to warm up before I wake up at all. If anyone legit has experienced this and can point to the exact spot on their Home IQ graph where it happened please PM me. IMO its kind of a useless feature to begin with anyway, as I get home from work at 5:45 and I just start the Home Schedule to start at 5:30. Normally, the "smart" recovery might come on an hour before the morning, which is more than enough. Take a look in your Web Portal at your Home IQ system monitor. :). I had some sort of issue with house wifi and the ecobee got disconnected from the wifi. Please, note that the solutions aren’t described in detail. My utility has a time of day rate and does not seem to be integrated with Ecobee. Can't find anything with a Google search from the last 6 months that confirms if Smart Recovery is still bugged or not? I have my night temp set to 64 (F), and morning set to 68. Smart Recovery The ecobee3 can calculate how long it will take to heat or cool your home from its current temperature to the desired target temperature. But the last couple of days, it comes on, off, on, off starting 3 or 4 hours early. It does seem to follow weather temps as it is about 30 degrees on average here than it was a month ago. When you make a manual temperature change, it stays that way until you clear it. But the last couple of days, it comes on, off, on, off starting 3 or 4 hours early. Not to worry! Apart from all the above features, there are some more features like clean and easy access to website, either from a smartphone or desktop to manage the thermostat. I have to completely rebuild the schedule from scratch twice a year when the TOD period changes. We update the app regularly to include newly released features and enhancements.… Select Register Your Device. I put in an email to ST support, which they promptly stated that they would get back to me. Now, the smartthings app stopped being able to control the ecobee4. It looks as if the normal heat cycle is counting as Smart Recovery. In the last week or so it has only been working sometimes. FWIW, I got my ecobees a few months ago and it’s been working fine for me. I’m seeing this in Why is my ecobee rebooting? Hi all I have an ecobee4 and smartthings. Each manual contains the most widespread issues and troubleshooting instructions for them. Have your Serial # ready. Look at a time where you think Smart Recovery shouldve run. With the holiday season in full swing, I'm certain many of our readers will be receiving some awesome tech gifts from loved ones. I need more data to get a better picture but this is a good first step. Learn what the Smart Recovery feature of your ecobee smart thermostat is and how to toggle it on or off. Documentation. And how do I see if I have it? How to configure your ecobee smart thermostat's AC Overcool Max feature to regulate the humidity level in your home. Log in to your account. 4. The ecobee Smart Thermostat is a simple, stylish way to control your heating and cooling throughout your home. Don’t have an account? That was a couple years ago, haven't tried it since. ecobee natively supports geofencing for 1 phone. In the last week or so it has only been working sometimes. Smart Recovery Stopped working. So with it in Away mode while I am at work. It never seemed to learn, which was weird because it learned quite well how quickly my home heats and cools during my "Home" profile. The ecobee Switch+ is the first smart switch with Amazon Alexa built-in. This guide will help you troubleshoot the wiring and other electricity problems that can cause your thermostat not to Not sure if it’s related to the SmartThings issues today or not, but my ecobee smart app isn’t working. I removed the device on the app. ... but some parts of the site will not then work. I had some sort of issue with house wifi and the ecobee got disconnected from the wifi. And now frankly I'm fine with how quickly my home heats at the proper set time anyway, so I'm just saving money as I don't have a Heat Pump. Nest supports Google assistant and Alexa but not Apple HomeKit. Out of the box, the Ecobee doesn't work that way. And while this may not sound much different from your everyday, run-of-the-mill programmable thermostat, it’s unique in that it has a mobile app, can be controlled from anywhere, and can connect to other smart devices. Smart Focus Whether you’re monitoring the kids’ room or checking in after receiving a motion alert, SmartCamera follows the action, keeping them front and center. If your Heat Pump/Compressor is locked out due to the outdoor temperature you cant get Smart Recovery. r/ecobee: A subreddit for ecobee and all their smart home products. Lightly tap the icons, buttons, and lists or drag your finger across the screen to move a slider or scroll through a list. Get Started Learn how to get your new ecobee Thermostat up and running. With the holiday season in full swing, I'm certain many of our readers will be receiving some awesome tech gifts from loved ones. Keep in mind my AC hasn’t been running while Away. After i did a factory reset of ecobee, it started to work again but I had to reprogram it. This guide will help correct any issues when using your switch's Alexa abilities. Smart recovery works excellent for me in my house. Press J to jump to the feed. We update the app regularly to include newly released features and enhancements. @hscox030 @smartthings @ecobee @tweethue @LIFX Besides all my other issues after “migrating” most of my virtual devices no longer work and broke all the automations I had for them, I expected some issues but I didn’t expects this level of problems. The local weather information isn’t showing up on my ecobee Yes, lost connectivity to Ecobee here too. Use the Thermostat Compatibility Checker or reach out to our support team at 1-877-932-6233. If you place your remote sensors too far from the ecobee thermostat, they will become unreliable or not work altogether. I haven't experienced it because I turned it off immediately upon reading about this issue. Your ecobee Smart Thermostat not only comes with a mobile app, but also a web portal. The SmartBuildings mobile app gives you access and control over each thermostat, no matter where you are. The ecobee SMART uses touch screen technology that makes navigation easy. What could be the reason? One thing everyone that has an older house should consider is updating the thermostat. Which is extremely easy to do with an Ecobee thermostat. Basically this bug makes it so the Smart Recovery feature never turns off, and the furnace just keeps running until the house reaches dangerous temperatures (people were reporting like 90's inside). I took note of the date/time it was happening and grabbed a snapshot of your thermostat settings. The only thing I can think of is that it didnt run because it didnt ned to. The open air range of the sensors is probably 100 feet or more. The support person actually sent a chart for today, which showed the problem. Wiring it up didn’t turn out to be difficult, but it also wasn’t quite as straight forward If I look at my IQ reports, last night it shows Smart Recovery during my sleep period multiple times. Sorry for the lateness of this, but as a new user, I've recently got beestat going, and was noticing anomalies for the past couple of days, and can easily point them out or describe them. Select ecobee Switch. ecobee thermostats have a feature enabled called Smart Recovery. The information does not usually directly identify you, but it can give you a more personalized web experience. The Ecobee sensors do not report real-time motion. My units cool the house down quickly once 21:00 rolls around. I removed the device on the app. There are two important points to note here: 1. Smart Recovery – This feature is really awesome and let you Ecobee know when you want your house to be at what temperature and therefore minimizes the system runtime. support hours Monday to Friday 8 a.m. to 11 p.m. EST Saturday & … You have three options to choose from: Smart On - automatically turns on your light when you walk into a dark room, using occupancy and daylight sensors. The advertised maximum range of the sensors is 45 feet. 4:30pm is when I have it set to go into Home mode as I usually get home shortly after. On a bit of a tangent. Ecobee is a smart thermostat. ; Smart Off - automatically turns off your light a few minutes after you leave an empty room. Because we respect your right to privacy, you can choose not to allow some types of cookies. What is Smart Recovery and how does it work? * ecobee3 lite does not have a built-in occupancy sensor. Just a furnace in a smaller house. Let me know if you get any info from ecobee on this. A subreddit for ecobee and all their smart home products. In addition, please no solicitations for paid smartapps. Depending on your thermostat model, it may say something like “recovery” or “smart recovery,” or it may have a small light or icon glowing on a certain part of the display. and can you see any times where your schedule transitioned and you were more than say a degree from set point? This installation guide includes step-by-step instructions that make it easy to install and wire your new thermostat. That way, if you are scheduled to come home from work at 5:30 pm, the system can kick in before you get there. The sensors work with ecobee3, ecobee3Lite, and ecobee4 smart thermostats. ecobee supports all 3 major voice assistants and has an Alexa speaker built into it. Legacy Products (SMART, Smart Si) Purchasing & Shipping. Yes, lost connectivity to Ecobee here too. For Indoor Lighting. It’s also supported by many other major smart home brands. 2 Likes [DEPRECATED] Updated Ecobee Suite, v1.4.0 (Free) Blaine (Blaine M) December 14, 2018, 7:22pm #2. for my new place. I own two of the original ecobee3 thermostats, and in this article, I will tell you if the ecobee4 is worth the I would look at your scheduled transitions from home to away etc. Smart Recovery As ecobee3 lite gets to know your home’s heating and cooling patterns, it learns how long it takes to reach your desired temperature. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. But, ecobee reports the range as 45 feet to account for the inevitable obstructions that occur your home. Except the indoor temp never went below the setpoint. Guide. Archived. its possible it didnt need Smart Recovery to quickly reach your set temp. 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