Ecobee doesn’t offer professional monitoring (yet) and you have to pay for the company’s optional Haven subscription service to use the auto-arm/disarm feature called Autopilot, as well as access the camera’s 14-day video clip storage in the Ecobee app. * $5/month on Essential tier and $10/month on Extended tier after free trial. - Keep track of the comings and goings in your home with ecobee Haven, our smart home monitoring solution. The Haven subscription applies to all non-camera devices in your home, and we have different tiers available depending on how many cameras you want clip storage for in the cloud. Combine with SmartThermostat, SmartCamera, and Ecobee Haven for whole home comfort and peace of mind; $99.99. The SmartThermostat is armed for the evening in the top right frame. A closeup shot of a SmartCamera sitting on a marble kitchen counter beside a bowl of pears and two vases of flowers. The screen splits in two and the left side has the mother looking at a monitoring array on her phone. Contact sensor detects that a door or window is opened. Yes, I have a lot of toys. Yes, you may cancel anytime during your free two months without incurring a charge. Meanwhile, the Total Home Comfort and Security Bundle includes all that plus an Ecobee … You’ll receive an email at the start and at the end of your trial. How do I buy a subscription to ecobee Haven? Forgot your wallet? The top left features a young girl reading a picture book while wearing headphones and sitting on a bed in a brightly lit bedroom. The word ‘This’ appears in the place of the Smart Thermostat, with white text on a blue background. ‘Alexa’ appears in forest green on a pale blue background, and is followed quickly by the words ‘arm Haven.’ All of this appears in quotation marks. IN-STORE 0 IN STOCK at Fort Frances, ON (as of 2:02 PM) Check other stores There is no inventory available at this time. The mother appears in a separate frame to the right as she looks down at her phone. An image of the front of the house appears on the left side of forest green background on the same overcast day. Please note that once a cancellation is processed, your subscriptions will continue to function until the end of your term. The screen has an ‘X’ symbol above the word ‘Disarmed’. The Haven Essential plan is $ 5 per month and supports a single camera with 14 days of video history. The words ‘Haven’ and ‘Peace of mind at home.’ appear in light blue writing on a forest green background. Ecobee is mostly known for its smart thermostat, but the company has decided to foray into an adjacent business field: home security. For people that want the benefits of a smart home security system but don’t have the inclination to set up all the different automations themselves, this can be a good solution. An ecobee Smart Thermostat appears on the right side on a dark blue background. ‘A seamless experience.’ appears in bold below ‘Haven’ in the same light blue writing. The two storey house has shrubs in front of the first floor windows, flanking a black door that is four stairs above the rich green lawn. The dark blue background is split into four quadrants, the bottom left of which is replaced by the mother asleep in the dark in her bed with her phone on the bedside table. This self-sufficient home security system arms and disarms itself automatically, when you pay for a Haven … ‘A seamless experience.’ appears in bold below ‘Haven’ in the same light blue writing. The Ecobee Haven Home Security Bundle comes with the SmartCamera, two SmartSensors for windows and doors, and two regular SmartSensors. Your subscription is associated with a Home for which you are an Owner. The words ‘ecobee Smart Home’ appear white on the dark blue background. Yes, you may cancel anytime during your free two months without incurring a charge. Ecobee helps make the complete best smart thermostat we have examined, and it has a very fantastic property protection digicam. “Haven keeps things seamless for friends and family as well.”. “A quiet guest that automatically arms your home the moment you step outside.”. “This is a SmartSensor for doors and windows. We update the app regularly to include newly released features and enhancements.… Your motion detector.”. The ecobee Home Security Bundle which includes the all new ecobee Home Security Bundle which includes the all new ecobee SmartCamera with voice control, SmartSensor, and SmartSensor for doors and windows. The background is also midnight blue, and light blue circles radiate out from the phone drawing to the outside of the screen. There is no monitoring available nor do there seem to be any plans to offer this. A product shot of ecobee’s smart thermostat slides onto a dark blue background and the words ‘your hub’ appear below it. The Haven Extended plan, meanwhile, is $ 10 a month, but increases that to support an unlimited number of cameras. So how does the ecobee app do when pressed into service as the front-end for a home monitoring system? If you wish to cancel your ecobee subscription (s): ecobee Haven / ecobee Air Filters: Self serve at https://subscribe.ecobee.com under Account and Billing. It is priced at $279. This requires a subscription of $5 or $10 per month, but then it also includes recordings on your ecobee smart camera(s) too. The soft green light in the top of the SmartCamera is on, and then turns off. If you cancel, you can … I’d like to use the Ecobee with Flair Pucks in “Mirror Mode” so the mini splits follow the heating/cooling schedule of the Ecobee. Since I don’t have central cooling, there is nothing to wire to the Ecobee to tell it it can do cooling. App still says low battery. Customers can learn more about our Haven subscription offering at ecobee.com/haven, which links to subscribe.ecobee.com where they can log in with their ecobee credentials and sign up. The bottom middle frame features a teen holding a basketball and opening the door as he prepares to leave the house. The camera follows the teen and zooms in on him as he makes his escape through the hallway. I even reset everything to see how that went and it too was quick and easy. Login to your Haven account at subscribe.ecobee.com Select Account and billing --> Haven Essential --> Cancel Subscription I don't know why I still have 46 days trial left. I haven’t used the Nest app since I abandoned their platform, but it has only two out of five stars in the App Store. An ecobee contact sensor rests on the door and on the door frame. 1. The trial includes the full benefits from the Essential or Extended tier, depending on what you have selected. Thank you Ecobee … 1 Described feature requires members of the household to be logged in to the ecobee app on their devices with location sharing enabled. What happens to events detected by my camera if I have an Essential Subscription and I am not subscribed? The ecobee mobile app is simply an extension of this experience. I thought the alerts were timely and the sensors were spot on when the doors opened. The Smart Thermostat returns beside the SmartCamera and above the SmartSensor, and the contact sensor is replaced with the word ‘This’ with white text on a blue background. A close-up of the inside of the front door appears in the top left corner, showing the contact sensor adjoining the door and the frame. Rest assured that your children made it home when you’re away. “With Haven, your home stays safe, and you stay in the know, no matter where you are.”. The dog sits on the white couch in the bottom left frame. Below these words the screen reads ‘Start focusing on everyday life.’ and at the bottom of the screen is ‘ecobee’ in the same light blue on forest green. The black front door with contact sensors opens back into the white hallway revealing the teenage son and young daughter standing on the welcome mat, looking in. With Haven, your account is kept secure with two factor authentication, and non-family members can’t disarm your home. This process was painless and free to cancel anytime. Ecobee review: A Haven subscription is a must with this home security bundle. The ecobee Alert screen. “We’d love to call it magic, but it just feels like it.”. [soft modern xylophone music plays with an uptempo beat]. You automatically receive a notification on your phone. How to Arm/Disarm your Home with Amazon Alexa; Troubleshooting. “You can’t see it, but Haven is an affordable subscription that allows you to monitor your home, to keep track of everything that’s coming and going, and allows you to do so from anywhere.”. See how Haven connects your whole home for total comfort and peace of mind. You can upgrade or downgrade your tier at any time. “to recognize the smartphone locations of family members or approved guests like this.”. It appears to be a way for ecobee to automatically set up home automations and features. ‘Magic’ appears in midnight blue writing on a pink background. On the right appears a woman’s hands as she scrolls on a smartphone while holding a tote bag from her position on the lawn. What happens if I subscribe during my free trial. The bottom right frame has a man sitting on a white couch holding a TV remote and popcorn in the living room. The home monitoring service that enhances ecobee devices from $5/month. An Activity Alert appears from the ecobee app, saying ‘Monitoring was automatically set to Disarmed by Jelani’. The words ‘How does this work?’ appear in midnight blue on a pink background. Each account is entitled to a one (1) month free trial. On the right side of the screen in a separate frame the mother is looking down at her phone, scrolling through information. The screen splits into six frames as in the beginning of the video, only this time it is on a blue background. The top middle frame has a woman in pajamas sleeping in a bed in the dark with her phone beside her. ‘Wi-Fi’ appears in forest green text on a light blue background. 3. Data privacy and security is at the heart of all ecobee products and services. A notification text appears in a drawn bubble emerging from her phone. eco+ is a free upgrade now available to all ecobee customers using the SmartThermostat with voice control, ecobee3 lite, ecobee4, or ecobee3. In a frame to the left of the house a camera angle follows a small grey dog as it leaves through an open door into the sunlight. To cancel though you must go to the Ecobee website, use the support link, and search cancel. The initial shot of the house again fills the screen. “Should you happen to leave something behind,”. Main screen will also show exactly at what time that countdown timer will end and gives the option for a quick cancel. The ecobee logo and name appear in the bubble, along with the words ‘Activity Alert’, ‘Monitoring automatically set to Disarmed by Jelani’. You can even arm and disarm the system using your voice. ", "If you’re a fan of the ecobee4 over the Nest Thermostat, but are on a budget, the ecobee3 lite is a good alternative to the company’s flagship model.". Sun streams in from the drapes onto the plant on the bedside table. Have multiple SmartCameras? “This is a SmartThermostat. From here we can see the hallway with an umbrella in a white wicker basket. phone. Come and go freely without codes, keypads, or false alarms, Feel assured when family members arrive or leave, See the full story with 14-day video history. The mother appears in a separate frame to the right as she looks down at her phone. Ecobee also offers a one month free trial to new subscribers. Why do I need a payment method to start my trial? You can choose which tier you want your trial at, and it will auto-renew on that tier once your trial ends. Will my subscription be tied to the Home that I’m an Owner of? The text ‘Your Eyes’ appear in white on the blue background in the center of the slide. Does the subscription apply to all devices in my account? 2 If you have multiple cameras, then video storage for all of them is only $10/month. With SmartCamera, all of your video is encrypted and securely processed on-device without being uploaded to the cloud. If you cancel, you can continue to use the service until the end of your trial period. Troubleshooting; Need more help? All you need is a SmartThermostat or SmartCamera. The image of the SmartCamera is back in the top right corner and the Smart Sensor and Contact Sensor remain. I purchased all the cameras and sensors I needed, and then was offered a promo for this two pack after signing up with monthly monitoring. You won’t be charged until your free trial ends, at which point your service will continue uninterrupted. The ‘armed’ phone screen on the right switches back to ‘disarmed’ with the ‘X’ on a forest green background as the woman returns to the hallway to pick up a forgotten umbrella. The daughter reads on her bed in the daytime in the top left frame. No commitment. If you’re already [an ecobee user] the new camera and sensors are an easy way to add basic security to your home. The Ecobee SmartCamera is a great addition for those already invested in the Ecobee ecosystem such as one of their smart thermostats. Anthony Karcz. The ecobee Haven solution helps you see right in the app whether a door or window is closed too. We update the app regularly to ensure the best experience for you. If I wanted it to be 79 degrees, I would have programmed it be 79 degrees. The right half of the screen shows the drawing of the smartphone, forest green on a light blue background. We ask for a payment method so that you will not experience an interruption in service at the end of your free month. Six rectangular frames appear on the forest green background forming a grid. If you don’t pay for Ecobee’s Haven smart home service, which costs $5 per month ($10 per month if you want it for more than one camera), the Ecobee SmartCamera is strictly a live-view device. Return to the door, hallway, and living room image. A contact sensor pair product shot appears in the bottom right of the slowly-filling grid, below the words ‘your entry detector’. A drawing of a smartphone with a light blue screen reads ‘Haven’ in midnight blue. Yes, there is. ‘Haven’ appears in light blue writing on a forest green background. The free two months start when you sign up and ends two calendar months from the sign up date. “And this is a SmartCamera, your extra set of eyes.”. The mother looks up, and puts her phone back into her purse as on the left side of the screen the kids close the door and leave the house. Your entry detector.”. The teenage son is leaving with his basketball in the middle bottom frame. Learn more about how ecobee protects your privacy. Have a question or a suggestion about the app? Recently, I added several ecobee devices to my home to create my very own ecobee Haven and to make my home life simpler with ecobee. - Get a clear view of home when SmartCamera detects unexpected activity. This can be confusing because Ecobee Haven allows users to “Arm” and “Disarm” the system that is not really giving you any additional security. Plan automatically renews after trial until cancelled. The only downside is that there isn’t any free video history forcing users into getting a Haven subscription which is … She picks up the ball and hands it to him as they walk into a cloudy afternoon. "Haven, after all, is a security system that doesn't have a keypad or monitoring contract. The words ‘Introducing ecobee Haven’ appear in pale blue text on a forest green background. A drawing of a smartphone slides onto the blue background and its screen slowly powers up, producing the word “Haven” in soft writing, dark blue against the light blue of the phone’s screen. There are six windows on the second story, two of which are atop a garage. The woman is reentering the home through the black door on the left of the screen. What happens to my account and devices if I cancel a subscription? In the middle of a dark blue background the mother is sleeping on a bed at night and the father arrives in his pajamas to turn off the bedside lamp. “If you're turning in for the night, you can arm your home through the ecobee app, or you can use your voice to communicate with Haven. This is an unopened two pack of Ecobee haven motion sensor and door/window sensors. There is an ecobee SmartCamera on the wooden table above and behind the dog. A red brick house fills the center of the screen. “Haven knows that control is important too.”. NARRATOR: “Introducing smart home monitoring that lets busy families focus on everyday life.”. A frame to the left of center appears with the smart thermostat on a gray wall in the dark, and its lighting changes slightly to indicate that the system is armed. Get everything you need and save money with the Home Security Bundle. In the dark his hand appears in a new frame as he arms Haven with his phone. Need more help? It cant be turned off completely. You may cancel your free trial any time before it ends. “Tucked in, you’ll feel at ease knowing that both Smart Sensor for doors and windows or SmartSensor will send you an alert the moment entry or motion is detected.”. If so, can I change which Home is subscribed? The screen reads ‘Smart that makes a difference.’ in light blue writing on a forest green background. There are more options for runtimes now. SmartBuildings: Self Serve at sb.ecobee.com under Account. “And now that you’re awake, app open, dust settled, you can do one last check of the temperature without waking the baby, and you can both sleep, undisturbed.”. ‎An ecobee home learns and adapts based on your needs, behaviours and preferences, offering comfort when you're there, and peace of mind when you're away. The Smart thermostat, smart sensor, and contact sensor remain. The partial view of the living room shows a potted plant and a white chair with a dark blue pillow. Your home monitoring hub.”. The camera is a sleek oblong soft-cornered rectangle with a lens in the center. I installed my ecobee 2 more than 3 years ago. Customers can learn more about our Haven subscription offering at. In the ecobee haven subscription agreement (in the terms and conditions) the features and capabilities for the 0$ cost (unsubscribed plan) is 1) Live video from your ecobee smart camera 2) No video storage for the ecobee smartcamera and 3) Smart sensor for doors and windows Save up to $80 on smart cameras and thermostats. Ecobee also launched ecobee Haven, which is a subscription home monitoring system. The mother sleeps in her bed in the top middle frame. Essential Subscription - One (1) camera seat, Extended Subscription - Unlimited cameras. The words ‘Introducing ecobee Haven’ appear in pale blue text on a forest green background. Go to subscribe.ecobee.com in a browser, or Account tab > Subscriptions on Android; Tap/click into your Haven subscription and select Update Plan; Checkout with the new plan . Simply provide your credit card details up front, choose the tier you’d like, and your one (1) month free trial will start. Each home requires its own subscription. The Smart Camera product shot appears in the top right of the shot, filling out the grid. Ecobee Smart Thermostat Reviews & Deals For Today. I have it set at the minimum setting and the bedroom is still too warm every night now. These words are replaced with ‘Start with the Home Security Bundle and 1 free month of Haven.’. The bottom right section is replaced by the Smart Sensor acting as a motion detector on the marble kitchen island in the dark, beside a set of car keys. SmartSensor for doors and windows can easily be placed on the important entryways to your home and will notify you if they are opened unexpectedly. Come and go freely without keypads, codes, or false alarms. As soon as the woman closes the door the color on the screen changes to light blue, and a dark blue checkmark replaces the ‘X’ and is now above the word ‘Armed’. ‘Geofencing’ replaces ‘Wi-Fi’ in the same forest green on light blue. For example, if you signed up on March 6, the free trial would automatically turn into a paid subscription on May 6. How will I know when my trial starts and ends? Ecobee Haven is a security platform that Ecobee is developing but it is not a security system. “. We tested this with the dog in the house and the comings and goings of our kids. In comparison, the ecobee app has 4.3 stars.
Learn how to get your new ecobee Thermostat up and running. What happens to my account and devices if I cancel a subscription? Both products hook up to sensors you can scatter all around your home, and both can act as the hub for a self-monitored household protection system—provided you are willing to pay out both $5 or $10 per thirty day period for Ecobee’s Haven provider. Disarm remotely to allow access to trusted guests. Quite well, in fact. The top right frame has an armed ecobee SmartThermostat displaying the temperature in a dark room on a white wall. The teenage son and younger daughter seen in the initial shot enter through the black door the mother recently used. Get in touch with our support team. Haven adds 14-day video storage to your SmartCamera with voice control2, giving you confidence and assurance so you won't miss a thing. Learn more about how ecobee protects your privacy. Live video for SmartCamera with voice control, Open/Close Events in logs for SmartSensor for doors and windows, Includes Haven benefits (smart push notifications, siren, arm/disarm, Autopilot), Includes video storage of clips for 14 days for one (1) camera, Unlimited non-camera devices + unlimited cameras, Includes video storage of clips for 14 days for all cameras in your ecobee Home. The words ‘Introducing ecobee Haven’ appear in pale blue text on a forest green background. ‘No keypads.’ appears in forest green writing on a light blue background. How much does the subscription cost and how often will I be billed? Receive a notification the moment a family member enters the home and automatically disarms the system. 2. The last 14 days of video clips will be available in the cloud but new clips will not be added anymore. The words are replaced by a floating image of the small white sensor directly below the thermostat shot. While using the app, I subscribed to Haven for the 14 -30-day free trial. “Haven home monitoring: for everything happening at home.”. Your family’s phones are recognized by the system using Wi-Fi and geofencing technology, so you’ll never set off the alarm. ‘Thoughtful’ quickly replaces ‘Polite’ in the same text style. The mother sits up in bed, checking her phone. “Haven is smart enough to recognize it’s you,”, “And SmartCamera is too: it’ll switch off the moment you get home.”. The father is eating popcorn while watching TV in the bottom right frame. Can I cancel ecobee Haven during the trial period? Are the ecobee remote sensors compatible with both the ecobee3 and ecobee4? It is the same couch that the dog was on. Doing this will provide you the email request address. Click Settings > Preferences > Hold Action , then choose Until the next scheduled activity . “And the element that connects and enhances each one is this: ecobee Haven”. Ecobee Haven Designed to Secure your Home – CEO Stuart Lombard Talks all things Ecobee May 1, 2020 by marc@aflalo.com In this interview, we speak with Stuart Lombard, CEO of @ecobee . Get in touch with our support team. This version introduces support for the new SmartCamera with voice control, SmartSensors for doors and windows, and ecobee Haven, the home monitoring subscription that works with all your ecobee devices and your smartphone to give you clarity and peace of mind. Instead of just On/Auto the quick menu now gives the option of - 15, 30, 45 minutes, 1 hour, 2 hours, indefinite. The final piece of the puzzle is the ecobee app itself. On the left half of the screen the woman is leaving through the black front door in the daytime. It’s midmorning on an overcast spring day. Store options: Fort Frances, ON-1000 King's Highway, ON P9A 2X6. I want it 78 degrees. You would lose your Haven benefits. “In short, Haven makes your smart home, a safer home.”. Installing your new thermostat. Can I cancel ecobee Haven during the trial period? ", "With all of these features in place, the Ecobee Haven might become the streamlined, cohesive smart home that has been promised since the start. Fortunately, there is indeed a way: Head to the Ecobee site and sign into your account. You won’t be charged during your free trial and may cancel anytime. A SmartSensor for your windows and doors, which integrates with ecobee’s Haven home monitoring system which was released in April 2020. It is a black glass, soft-cornered thin square device displaying ‘72’ as the temperature. ‘Polite’ flashes onto the screen in forest green writing on a light blue background. This Eco+ thing they have forced on us is awful. The bottom left frame has a small dog on a white couch in the afternoon. Subscriptions cannot be transferred between Homes, but you can unsubscribe a Home or subscribe a new Home at any time. - Monitor entryways, windows, drawers, and cabinets with intelligent alerts. The trial is for one (1) month. If your camera has an Essential subscription, your clips will be stored in the cloud. ", All ecobee customers who haven’t already used their ecobee Haven free trial are eligible.*. The words ‘your motion detector’ appear to the right of the new arrival. At ecobee, we value our customers' feedback. Autopilot and ecobee Haven; Activity Feed and Monitoring & Motion Feeds; Smart Home Integrations. “It disarms when they arrive, arms when they leave, and sends you a quick notification so you don't miss a thing.”. You can check in with the system and act accordingly. Please note you MUST have an Ecobee thermostat and have signed up for the Haven monthly monitoring for these to work. There will also be links in the Android app that lead to subscribe.ecobee.com. Our extended tier offers video storage for unlimited cameras for $10/month. As she checks the temperature of the nursery, the right side of the screen shows that room with a close-up of the bassinet beside a bedside table upon which sits a globe and a Smart Sensor. The top right image of the camera disappears and is replaced by the word ‘This’ with white text on the dark blue background. “SmartThermostat and SmartCamera feature Alexa Built-in, so arming,”. He is putting down a basketball and they put down their school bags. “SmartCamera, with its 180 degree field of view, automatically pans and zooms to keep action in the center of the frame, while 14-day video storage ensures you can keep track of your most rebellious family members.”. Haven is smart enough to know it’s you, and automatically disarm itself. ", "SmartCamera, SmartSensor for doors and windows, and Haven… are thoughtfully designed, and provide multiple functions in fewer devices. 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