They sent me an email saying this "Once tracking information confirms that the item has been delivered to you, the buyer will be issued a refund. The seller has already paid. It usually takes 3-5 days for the money to arrive. save. 17 comments. share. If you started out trying to get the buyer to pay, but then you both decided to end the transaction and refund the buyer, see what to do when a buyer doesn't pay (unpaid item process). But there is no obligation on the buyers part to pay other than honesty. I’ve read a lot of mixed views on eBay refunding, and I haven’t had a straight answer, some people say that you can refund anything from these stores such as Curry’s infinitely with little to no issues (by using FTID mainly) and generally eBay refunds with large companies are really easy. When you issue a partial refund through PayPal, the 30-cent fee is a nonissue. this is what it said (minus all the html): you don’t grant it) you can appeal it for 30 days if it shows up as delivered in that time. The refund isn't a separate PayPal transaction, it comes out of the buyer's original payment. So basically I asked eBay to step in. I showed them all the evidence I could, even the feedback where he says it's working perfectly. Should I just refund them? Disclaimer: I’m obviously talking about refunding big companies such as Curry’s Argos etc. Managed payments sellers can offer buyers full or partial refunds up to 90 days after the original transaction date. Refunded or Partially Refunded: If your refund status is Refunded or Partially Refunded, it means that the refund is complete. If eBay forces the refund (ie. eBay tends to sides with buyers over sellers, so if you're an eBay seller who's having an issue with a buyer, you're probably going to end up issuing a refund.. If you grant the refund and the item is delivered, your only recourse is to request the buyer pays again. I’ve read a lot of mixed views on eBay refunding, and I haven’t had a straight answer, some people say that you can refund anything from these stores such as Curry’s infinitely with little to no issues (by using FTID mainly) and generally eBay refunds with large companies are really easy. Cannot send packages due to being snowed in. The refund includes the purchase price plus original shipping. Disclaimer: I’m obviously talking about refunding big companies such as Curry’s Argos etc. 15. I’ve read a lot of mixed views on eBay refunding, and I haven’t had a straight answer, some people say that you can refund anything from these stores such as Curry’s infinitely with little to no issues (by using FTID mainly) and generally eBay refunds with large companies are really easy. 0. ok so i bought an item on ebay and before the item was shipped realized the seller's description was innacurate and the item was not what i was looking for. The seller gets a credit for the 2.9% PayPal fee that was charged for that portion of the payment, but doesn't recover any of the eBay Final Value Fee. Pending: If your refund status is Pending, it means that the seller issued your refund but the money hasn’t arrived from the bank yet. Thanks for any advice. Posted by 5 hours ago. i got an email from paypal the next day saying the money was refunded to my paypal account. the seller and i agreed to cancel the transaction. I talked to an eBay rep about this last week. 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